Shipping policy

Standard Shipping: ₹49 (On all orders below ₹999)

Free Shipping: ₹0 (On orders ₹999 and above)


Shipping Rates at a Glance

Order Value Shipping Charge Estimated Delivery Method
Below ₹999 ₹49 5 – 7 Business Days Standard Courier
₹999 and above FREE 5 – 7 Business Days Standard Courier

How It Works

  • Automatic Discount: No coupon code required. Free shipping is applied automatically when your cart total reaches ₹999.

  • Processing Time: Orders are processed within 1 – 2 business days. Orders placed on weekends or public holidays will be shipped the next working day.

  • Delivery Coverage: We ship across India to all major cities and towns. You can enter your pin code at checkout to confirm availability.

  • Order Tracking: You'll receive an email/SMS with tracking details once your order ships. You can track your package anytime through the link provided.


Important Notices

  • Partial COD Policy: To ensure order commitment and reduce failed deliveries, all Cash on Delivery (COD) orders require a small advance payment of ₹99 at checkout. This amount will be deducted from your final bill at the door.

  • Remote Locations: Delivery to remote or restricted pin codes may take additional time beyond the estimated window. Our team will keep you informed if your order faces any delays.


Contact Support

Have a question about your shipment? Our support team is available Monday – Saturday, 10 AM to 6 PM IST.

  • Email: support@utilito.in

  • Website: www.utilito.in